To exercise your data protection rights or to report inappropriate behaviour, you must address your requests directly to the various services, companies and organisations that hold your data. Each site has its own reporting procedure. Here is a guide to help you report information depending on the service you are looking for, such as games, game publishers or social networks.
If you encounter illegal content on the internet (paedophilia, incitement to racial hatred, terrorism, internet fraud, etc.), you should not share it and should report it via the PHAROS platform (platform for harmonising, cross-checking and directing reports). Reports are then processed by police officers and gendarmes attached to the Central Office for the Fight against Crime Linked to Information and Communication Technologies (OCLCTIC) of the Central Directorate of the Judicial Police.
If you cannot find the information you are looking for here, please contact our customer service representatives by dialling 3018.
Social media
If you never plan to use Facebook again and wish to completely delete your account, please visit the page Delete my account
Facebook offers its dedicated security centre. Find all the information you need to use Facebook safely.
If you think your account has been hacked, rVisit the dedicated Facebook page.
Would you like to access the Facebook frequently asked questions. Here you will find all the answers you need to manage your Facebook account.
If you wish to completely delete your Instagram account, please visit the page Delete my account.
For any questions about the application, please visit Instagram's FAQ.
If you wish to completely delete your Snapchat account, please visit the page. Delete my account (via a computer).
For safe use of the Snapchat application, visit the security centre.
If you think your account has been hacked, rGo to the SnapChat area to reset your password.
For any questions about the application, please visit Snapchat FAQ .
To delete your Twitter account:
- Go to Settings
- In the «Account» tab, you will find a link labelled «Deactivate my account» > Click on this link.
- A new page will open > Log in to your Twitter account
- The new page that opens asks you to confirm the deletion and informs you of the consequences.
- If you still wish to unsubscribe, click on the confirmation button.
If you think your account has been hacked, go to Twitter support to recover your account.
For any questions about the application, please visit Twitter FAQ
If you think your account has been hacked, go to YouTube support.
For any questions about the application, please visit YouTube's FAQ.
For any questions about the application, please visit the Discord FAQ
Game publishers
Contact Activision Support, publisher of Call of Duty, Destiny, Kings Quest, etc.
Contact EA Games Support, publisher of Battlefield, Fifa, etc.
Contact Rockstar Games Support, publisher of Grand Theft Auto (GTA), Red Dead Redemption, etc.
