[Press release] Banque Casino and the e-Enfance Association join forces against cyberbullying

As it launches its back-to-school campaign, a key period for school insurance subscriptions, Banque Casino continues to strengthen its commitment to combating cyberbullying by supporting the e-Enfance association.

Paris, 28 August 2020 – At a time when 76% of 12-17 year olds are active on social media, IFOP announces that’one in five children has been a victim of cyberbullying. A phenomenon that saw a significant resurgence during lockdown. Banque Casino, which broke new ground last year by including protection against cyberbullying, is continuing its commitment by supporting the e-enfance association.

Cyberbullying: a risk to consider when choosing school insurance

The growing use of smartphones and social media by an increasingly younger population exposes children to new risks. According to an Opinion Way survey, the most common forms of cyberbullying to which children are exposed are insults (29%), mockery (27%), compromising photos (21%), and defamation (13%). These incidents are no longer confined to the playground and can now invade children's private lives.

The internet and social media are now spaces in their own right where children must be protected and covered in the event of harm. Since 2019, Banque Casino has supplemented its traditional cover (medical expenses, civil liability, accident cover, assistance, etc.) with specific cover for cyberbullying.

What does this mean in practical terms?

The cyberbullying protection guarantee aims to protect any child who finds themselves facing disputes or repeated criticism on social media. Banque Casino offers to support the child concerned and their family with a tailor-made protection package. From legal assistance to psychological support, various measures can be put in place to support the child and their family.

First, legal assistance will initiate an amicable phase to request the removal of the offending photos or posts. This step is successful in more than 80% of cases and provides protection for the child as quickly as possible. For websites that are more difficult to access or do not respond positively, Banque Casino school insurance goes even further in its support by offering the services of data burial specialists. This process involves creating positive content to push content that is harmful to the child off the first pages of Google or any other search engine results.

€1 donated for every school insurance policy taken out

Already involved with the e-Enfance association, Banque Casino is strengthening its support with a solidarity initiative on school insurance launched for the benefit of the association. For every new membership signed up for the 2020-2021 school year, €1 will be donated to e-Enfance to support its prevention, training and support initiatives.

The e-Enfance association is a recognised public interest organisation whose aim is to enable children and teenagers to use digital tools (the Internet, social networks) safely. The association operates the national toll-free number 3018, which aims to support children, teenagers and their parents facing any problematic situations on the Internet: harassment, violence, webcam blackmail, revenge porn, fraud, etc. Free and anonymous, this number allows children and their families to receive advice from an expert on the platform to help them deal with the situation in the best possible way.

Justine Atlan, Chief Executive Officer of the e-Enfance association: « The e-Enfance Association is delighted with the support provided by Banque Casino. Thanks to our partners, we can continue and develop our work in the field to inform and protect minors on the Internet. With Net Ecoute 0800 200 000, our free, anonymous and confidential helpline, we are at the forefront of the fight against cyberbullying. From providing answers to minors and parents to removing problematic videos and accounts, our intervention is very broad. Banque Casino's commitment through its school insurance is a great initiative to respond to the challenges of online violence. Our shared goal is to make the digital environment a world of opportunities and positive discoveries for young people. ».

According to Marc Lanvin, Deputy Chief Executive Officer of Banque Casino, « At Banque Casino, our customers' expectations are at the heart of our concerns. At a time when digital technology is becoming increasingly widespread in schools, we have decided to place even greater emphasis on the issue of cyberbullying of minors in our school insurance policies. Partnering with e-Enfance, a leading player in the protection of minors on the Internet, seemed like the obvious choice.».

About e-Enfance

Recognised as a public utility, the e-Enfance Association is the benchmark for the protection of minors on the Internet. It is supported by the French Ministry of Education, the State Secretariat for Child Protection, the DILCRAH (Interministerial Delegation for the Fight against Racism, Anti-Semitism and LGBT Hatred) and the European Commission, as well as numerous private partners. The e-Enfance Association offers interventions in schools, training on the risks and proper use of the Internet, and operates the Net Ecoute helpline.

Free, anonymous and confidential, Net Ecoute 0800 200 000 is the national helpline specialising in the protection of minors on the Internet and all the issues faced by young people in their digital practices. It helps children, teenagers, parents and professionals by providing practical advice and psychological, technical and legal assistance from Monday to Saturday, 9am to 8pm. It is the only alert system directly linked to social networks, the «Pharos» platform of the national police and the «Brigade numérique» of the Gendarmerie Nationale, and the 119-Enfance en danger helpline.

https://e-enfance.org/

About Banque Casino

A subsidiary of the Casino Group and Crédit Mutuel Group, Banque Casino is a consumer bank that simplifies access to banking and insurance services. With a digital offering, Banque Casino is now the French leader in web and mobile payment solutions through payment facilities, instant credit and bank cards. Banque Casino also partners with major e-retailers (Cdiscount, Oscaro, Vide dressing, etc.), key players in the travel industry (Selectour, Misterfly, Cdiscount Voyages, Pierre et Vacances, etc.) and Fintech companies (Lydia, Bankin), for which it develops tailor-made services.

Banque Casino products and services stand out for their ease of use for customers, particularly on mobile devices, and their rapid integration for partners. Banque Casino has over 3 million customers and finances more than €2 billion worth of goods and services every year.

www.banque-casino.fr

Let us work together to combat online harassment and violence!