Are you being harassed?
Don't stay alone!
The 3018 app can help you
The single point of entry for reporting any harassment situation
LThe first free and confidential 100% app that helps victims of harassment
Downloadable on all smartphones (iOS or Android)
Comprehensive and rapid care for the victim
- Direct contact via chat or telephone with a professional from 3018 for prompt and personalised care.
- Evidence storage evidence of harassment (screenshots, photos, URL links, etc.) in a secure digital safe, as well as the possibility of transferring all or part of this evidence to the 3018 teams.
- Self-assessment of your situation using the quiz “Am I being harassed?”, to encourage the victim to seek help.
- Quick access to advice sheets on cyberbullying to learn about your rights and how to respond.
Raphaël, Daphné, Mathilde and Hugo talk about it
Raphaël, 14 years old
"I found an app that provides solutions to harassment; it helps build confidence and proves that you're not alone in experiencing this kind of thing."
Daphne, 12 years old
"If you don't dare talk to your parents about it, I would recommend this app; it helps, it's comforting. People on the chat will be able to help you get out of this situation."
Mathilde, 16 years old
"It helps you find out whether someone is being bullied or not. If they are unsure, they can take the quiz. They can get a direct link to call or chat with a counsellor. It's free and anonymous.”
Hugo, aged 11
“If bullies, who are themselves victims of bullying, read the advice sheets, they will become aware of their actions and stop behaving in this way. The sheets explain that bullying is punishable by law and what you risk if you continue."
About 3018
Free, anonymous and confidential, 3018 is the national helpline number for victims of digital violence. This is the single point of entry. for report any situation of harassment and ensure a comprehensive and prompt support of the victim.
His team, made up of professionals, lawyers, psychologists and digital experts, is available 7 days a week from 9:00 a.m. to 11:00 p.m.
Trusted partner for social networks, the 3018 can have content removed in less than an hour. It has an agreement with the Department for Education, the Department of Justice, the 119 Children at risk, the Police and the Gendarmerie to carry out priority reporting. It is linked to the network of Teenage Centres to refer them for possible psychological counselling. The 3018 helpline advises victims on how to file a complaint, if necessary.
The 3018 is operated by the’e-Enfance Association/3018 as part of the European Commission's Safer Internet programme.
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