In 2022, the number of calls to 3018 skyrocketed: the platform received 25,000 calls and 20 reports per day. To tackle this rise in digital violence, the e-Enfance / 3018 Association has strengthened its measures against cyberviolence.
The national number 3018 is now available 7 days a week, from 9 a.m. to 11 p.m.
On this occasion, Brigitte Macron, Chairwoman of the Hospitals Foundation, Pap Ndiaye, Minister of Education and Youth, Jean-Noël Barrot, Minister of State for Digital Transition and Charlotte Caubel, Secretary of State for Children, visited platform 3018 to meet the listeners.
Cyberbullying, revenge porn, webcam blackmail...
Around twenty listeners take turns every day to respond to victims, parents and witnesses of online violence. For Justine Atlan, Managing Director of the e-Enfance Association, «it's a question of our children's mental health». As for Samuel Comblez, child and adolescent psychologist and Director of Operations for the Association, «we want there to be a before and after the call to 3018.» To achieve this, the Association can count on its fast-track reporting procedure to have content or accounts removed within hours hosted on various platforms, social networks and messaging services, including Facebook, Instagram, Twitter, Onlyfans, etc.
Listening on the line, Dounia explains that » 3018 truly acts as an intermediary between callers and networks.. It's like a channel where we report illegal situations to them so that they can act on them more quickly than if it were the user reporting content from their computer.
