No to bullying, yes to the 3018 reflex
On the occasion of the National Day Against Bullying in Schools, let’s make dialling 3018 second nature. This campaign calls on everyone to take action, support victims, share best practice and help create a safer and more caring environment both at school and online.
With the 3018, a free, anonymous and confidential national service provided by the e-Enfance Association / 3018 provides support to young victims of cyberbullying and online abuse, witnesses and perpetrators as well as their loved ones, by offering them a listening ear, advice and tailored solutions.
His status as a trusted flagger on digital platforms enables the Association to have unlawful and harmful content removed in order to to better protect victims of online violence.
At the same time, the Association is involved in prevents bullying and raises awareness amongst young people, families and professionals about the risks of bullying and cyberbullying. It works to improve the prevention of online risks, document trends in violence, and support child victims, as well as the adults around them, in particular through its Observatory.
To combat harassment, let’s all adopt the 3018 approach. Together, let’s make schools and digital spaces places where everyone can find support and feel safe.
The App 3018: the reflex at your fingertips
When you are faced with bullying or cyberbullying, it is not always easy to know how to react or who to turn to.
The App 3018 is free and secure, and enables young victims, witnesses or perpetrators, as well as the adults around them, to find help.
The App 3018 is a handy everyday tool; it allows you to:
- Chat directly with the helpline staff on 3018 or call them between 9 am and 11 pm.
- Store evidence of (cyber)bullying securely in the «digital safe» and send it to the 3018 team so that it can be passed on to the relevant authorities.
- Take quizzes such as «Am I being bullied?» to assess your own situation and put into words experiences that can sometimes be difficult.
NEW FOR 2026
A new version of the 3018 app has been enhanced with new features to better suit young people’s needs.
- New quizzes to help you recognise online risks more effectively and develop the right habits to protect yourself.
- A new interactive map to help you easily locate nearby support and assistance services at any time of day (police and gendarmerie, hospitals, youth centres).
Download the 3018 app, and say no to harassment, yes to the 3018 reflex
2026 Barometer
on harassment
and cyberbullying amongst
young people
Study by the e-Enfance / 3018 Association and the Caisse d’Épargne
Every year, our survey provides an overview of the bullying and cyberbullying experienced by children and teenagers aged between 6 and 18.
In 2026, 32 per cent of the young people surveyed said they had been victims of bullying or cyberbullying. This sixth edition highlights a new trend: one in four victims turns to artificial intelligence for help and 83 per cent of them believe that AI has helped them.
A worrying finding that highlights the importance of to strengthen prevention and raise awareness of support services available to you if you are a victim of or witness to bullying or cyberbullying.
Join the parents« webinar: »Understanding bullying better so we can take more effective action’
Wednesday 18 November 2026 – 7.00 pm to 8.30 pm
Following on from National Anti-Bullying Day in Schools, the e-Enfance / 3018 Association is organising, in partnership with the Directorate-General for School Education (DGESCO)
from the Ministry of National Education, a free webinar on preventing bullying and cyberbullying amongst young people.
How can you spot the early warning signs of bullying? How can you prevent such situations? What steps should you take to protect and support your child?
This webinar will provide insights and practical advice on how to identify high-risk situations, gain a better understanding of the dynamics of bullying, and know how to respond as a parent.
On this occasion, Yasmine Hamoum, Educational Projects Officer at the Association, and Mélina Snieg, Deputy Head of the School Climate and Parent Relations Office at the Directorate-General for School Education (DGESCO), will share their expertise and recommendations on how best to prevent bullying and support the young people affected.
An event to understand, prevent and take action
Watch it live on Wednesday 18 November 2026 from 7.00 pm.
(Cyber)bullying: discover our practical guides for children and parents
Bullying and cyberbullying are affecting more and more young people. To help parents and children understand, prevent and take action, we’ve put together these two complementary guides, which offer practical advice and useful resources for dealing with bullying:
A guide for children: understanding bullying, recognising the warning signs and knowing how to respond or ask for help.
A guide for parents: recognising high-risk situations, helping and supporting your child, and knowing what steps to take.
Prevention: awareness-raising activities
Throughout the year, the team from the e-Enfance Association / 3018 travels around France to host awareness workshops on digital harassment and violence, with children and adolescents, from primary school to secondary school, parents and professionals.
Intervene: 3018
The 3018 is aAvailable 7 days a week, from 9 a.m. to 11 p.m. by telephone and chat on 3018.fr and via Messenger.
Trusted signalman In relation to social media, 3018 has a unique capacity for intervention in France via an accelerated reporting procedure to obtain the removal of harmful content or accounts within a few hours.
Install the 3018 app and say no to harassment.
We all have a role to play; things need to change, and I am committed to that.»
About the awareness workshops run by e-Enfance / 3018
We will make 3018 the single reporting number.
Easy reporting anywhere, anywhere—that's what the 3018 offers.»
